Hardware HubLet's Connect

Authorized service & insurance platform

Service excellence that guarantees it's fixed properly so you get connected faster.

We combine accredited expertise with a seamless digital experience — putting you in full control from booking to return.

Services

Everything in one place

A single platform for consumers and enterprise partners—built to scale with your repair volumes.

Warranty repairs

Expert warranty servicing that meets every OEM specification, complete with detailed reporting and documentation you can trust.

Out-of-warranty

Request your repair online, see the exact cost upfront, and get your device restored to original condition with expert service you can trust.

For Businesses

Scalable B2B programs designed around your needs with custom SLAs, real-time visibility, consolidated reporting, and dedicated support

Value Added Services

Protect your devices with trusted extended warranties, get fast and secure collection & delivery anywhere in South Africa, and let us safeguard every phone in your family.

Business Services

Tailored Solutions for Your Business Needs

A single platform connecting OEMs, mobile operators, MVNOs, insurers and distributors — delivering scalable repair, warranty, protection and logistics solutions across South Africa.

OEM

Authorised repair partner delivering compliant in- and out-of-warranty services at scale. Real-time API integration, L1–L3 certified technicians, fast TAT, NPS excellence

Operator

Strategic repair and insurance partner for MNOs. High-volume authorised repairs, seamless insurance conversion, real-time reporting and exceptional subscriber experience.

MVNO Launchpad

End-to-end support to launch and scale your MVNO with full device service infrastructure. Authorised repairs, in and out of warranty service, proven processes and nationwide logistics from day one.

Insurer

Efficient claims processing and repair fulfilment for device insurers. Streamlined workflows, audit-ready quality control, fast TAT and high customer satisfaction at scale.

Distributors

End-to-end after-sales support for distributors and retail partners, fully compliant with OEM and MNO standards. Authorised repairs, warranty management that safeguards margins and brand reputation

Businesses

Minimise costly device downtime for your team and keep your business moving. Register as a partner and experience Precision | Perfection | Premium.

Connect

Let’s talk about your aftersales service needs

Feel free to connect with us regarding questions or specific solution needs.

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